Janet Jan Palmer

President & Founder @Communication Excellence Institute Cei

Corona, CA, US
MOBILE NUMBERS
+19•••••••00

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WORK HISTORY

Aug 1986 — Present

President & Founder @Communication Excellence Institute Cei

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Corona, CA, US

As Chief Executive Officer of this dynamic, growth-oriented consulting firm, I design and implement our company’s unique methods of delivering personalized communication consulting to more than clients—university leaders, corporate executives, healthcare managers, attorneys, non-profit association leaders, and government officials—in the United States and Europe. Services include:» Executive Coaching» Witness Preparation for Trials and Depositions» Team-Building & Team-Strengthening» Seminars & Workshops» Nonverbal Communication Programs» Keynote Speeches» Organizational Consulting» Conflict Resolution» Customer Service Programs» Media RelationsKeynote topics: BEYOND WORDS: Building Your Personal Credibility Through Nonverbal Communication Liar, Liar, Pants on Fire! Protecting the \"Crown Jewel\" of Your Case: Upgrading Witness Credibility Through Nonverbal Communication Do\'s and Don\'ts of Body Language for Women Attorneys HERDING FROGS: Getting Cooperation From Your Colleagues Delivering World-Class Customer Service How to Keep Both Feet on the Ground and Out of Your Mouth Selling Yourself Without Words: Mastering Body Language in Professional Interviews How\'s Your RBQ: Techniques for Building Rapport with Potential Clients What We Do:* Coach your valuable managers toward maximum performance* Build your personal credibility in presentations, meetings, testimony, and interviews* Make your teams high-energy and productive again* Resolve conflicts that are draining your energy* Turn your customers into “raving fans”* Take your key employees to the next level of 410-4CEI -(90••••••00

EDUCATION

N/A

Northwestern University

PHD and M.A. in Speech and Performance Studies - Ph.D.

1969 — 1972

Northwestern University

Ph.D.

1966 — 1967

Northwestern University

M.A., Performance Studies

1962 — 1966

Northwestern University

B.S., cum laude

N/A

Northwestern University

Doctor of Philosophy (Ph.D.)

SKILLS

Customer ServiceInterviewsEmployee EngagementExecutive DevelopmentConflict ResolutionSmall BusinessTeam BuildingHealthcarePublic SpeakingBusiness CoachingOrganizational DevelopmentExecutive CoachingConsultingNonprofitsPresentation CoachingNegotiationCareer CounselingWorkshop FacilitationManagementInterviewingTeachingManagement DevelopmentNonprofit OrganizationsTrainingCoachingMarketingEntrepreneurshipLitigationPresenceStart-UpsLeadershipLeadership DevelopmentFacilitationMotivational SpeakingPersonal DevelopmentManagement ConsultingChange Management

ABOUT JANET JAN PALMER

Hello! I\'m Dr. Janet \"Jan\" Palmer, President of Communication Excellence Institute. For 35 years, our mission has been to provide business professionals with tools to improve their communication skills and achieve the results they are seeking. We focus on working with: Attorneys Corporate Executives Healthcare Professionals College and University Leaders Not-for-Profit Organizations We have worked with hundreds of professionals, helping them become extraordinary communicators. CEI\'s mission is to provide outstanding service to our customers far out of proportion to the cost. We specialize in promoting a healthy, open communication climate throughout our clients\' organizations. Read below to learn about the outstanding results our clients receive! SPECIALTIES & SERVICES Executive Coaching for Corporate Executives, Attorneys, Healthcare Administrators, and College & University Leaders to enhance their personal impact, people skills, and executive performance. Witness Preparation for trials and depositions. Speeches and Workshops on Body Language to build personal credibility. Presentation Coaching for increased confidence, audience impact, and motivational power. Team-Building to achieve breakthrough goals. 360° Feedback Program, a powerful team-building retreat for executives providing personal insight into leadership and communication styles. Conflict resolution programs to restore peace and productivity. Customized Service Excellence programs to turn customers into raving fans. Keynote speeches customized for the legal profession, higher education, health care, professional associations, corporations, and women\'s organizations. Media preparation training for company spokespersons. Please click below to listen to a recent client\'s testimonial. If you’d like to learn more about our customized services, please contact us at 80•••04CEI (4234) or c•••@talk2cei.com. Dr. Jan Palmer President

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