Janet Keeney

About Janet Keeney

Accomplished Sales and Revenue Operations Leader with 30+ years of experience and proven results in global people, project and change management, with a strong emphasis in Quote to Cash business process analysis, innovative development and applicationAREAS OF EXCELLENCE: • Quote to cash expertise• Strategic planning and implementation• Multinational Leadership• Organizational transformation• Change management • Business process analysis and documentation• Thorough analysis of challenges with rapid development of innovative solutions• Training development and delivery• Exceptional written and verbal communication skills• Breadth and depth with systems and software• User requirement gathering and system testingPROFESSIONAL ACCOMPLISHMENTS:Leadership:• Extensive experience working on location and managing over 20 cultures/countries in The Americas, Europe and Asia.• Designed several major organizational changes which focused development, created efficiency and improved consistency for customers and partners while reducing cost company risk• Developed a focused process team able to accommodate a 50% increase in project work within 2 years, with no increase in headcount• Created and implemented Order Management teams focused on supporting sales while ensuring accurate revenue recognition, billing, product deliveries and licensing• Key involvement in the supply chain integration of 32 acquisitions to transition new business within 1 month of acquisition announcementManagement:• Significant staffing, development and management experience with globally distributed teams of up to 128 people• Strong at developing people and relationships with 100% direct report management satisfaction survey last year.• Excelled at change management through strong communication and customer focus on extensive amounts of global, cross functional projects.• Managed a budget of $800k for 4 cost centers in multiple currenciesBusiness Processes:• Restructured a manual order process to an efficient and controlled quote-to-invoice process with significant automation, approval workflow and metric reporting• Managed supply chain related Sarbanes Oxley controls through system and process enhancements resulting in an 100% audit compliancy rate• Worked closely with software developers on system development, improvement, maintenance, and testing in SAP, CRM, Salesforce, CPQ, MSD, Intacct, NetSuite and many internally developed systems

Experience

1. VP, Global Order Management and Post Sales Enablement

   NielsenIQ

   Aug 2023 — Present

   Leader for 4 global Sales Acceleration teams with a total of 128 people across 18 different countries that focused on supporting sales from proposal through to post sales support and system hygiene. Developed a robust 80-person Order Management organization to bridge sales and finance, successfully driving accuracy for automated revenue recognition and billing processes and improving support and responsiveness for sales closing business more quickly. Championed continuous improvement initiatives with a focus on globalization, automation, and process consistency, enhancing sales, partner, and customer experiences.

Education

• Pacific University

  Bachelor of Arts (B.A.), Psychology, Social Work, Literature

Skills

• Business Analysis
• Enterprise Software
• Requirements Analysis
• Project Management
• Eda
• Cross-Functional Team Leadership
• Software Development
• Sap
• Salesforce.com
• Change Management
• Process Improvement
• Sap Products
• Software as a Service (Saas)
• Business Process
• Erp
• Ms Project
• Product Management
• Leadership
• Business Process Improvement
• Software Project Management
• Management
• Program Management