Janet Vasquez
Service Delivery Specialist, Americas | Blue Wireless
- Role
- Service Delivery Specialist at Blue Wireless
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Janet Vasquez
With a background in IT asset management and support, I’ve developed a strong eye for detail and a passion for improving how teams interact with technology. I thrive on solving problems, optimizing processes, and making sure customers feel supported. As a Service Delivery Specialist at Blue Wireless, I’m focused on delivering reliable, high-quality service that keeps things running smoothly behind the scenes. I believe great IT isn’t just about systems - it’s about people, communication, and continuous improvement.Let’s connect!
Experience
Service Delivery Specialist
Aug 2025 — Present · Richmond, VA, US
Manage service delivery for Network Solutions across the Americas, ensuring timely and high-quality execution of customer projects.• Coordinate with sales, customers, and engineering teams to maintain alignment and resolve delivery and installation issues.• Oversee project planning and documentation throughout the customer lifecycle.• Maintain and improve operational processes, validate documentation for billing, and support continuous improvement initiatives.
Education
Colby College
Bachelor of Arts - BA, Education: Human Development
Training and Competitions by Correlation One
Data Science
Skills
- Customer Service
- Microsoft Excel
- Fundraising
- Staff Development
- Teamwork
- Editing
- Social Media
- Tutoring
- Grant Writing
- Microsoft Office
- Lesson Planning
- Curriculum Design
- Microsoft Word
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