Janet John
System Manager, Contracts - Laboratory Services @CommonSpirit Health
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WORK HISTORY
System Manager, Contracts - Laboratory Services @CommonSpirit Health
Englewood, CO
With the merger of Catholic Health Initiatives and Dignity Health to CommonSpirit Health, I am now managing the transition of CHI\'s National Lab Program to CSH while focusing on standardization and other cost-savings opportunities both regionally and nationally. This applies and amplifies former National Region contracting responsibilities to CSH\'s National Lab Program. CHI enterprise expert on the relevant GPO lab portfolio and expand this to CommonSpirit Health; analyze significant/unique contract requirements, special provisions; manage lab portfolio of agreements; work closely with Data Analytics team for data needs and data collection efforts; manage supplier performance; collaborate with Strategic Sourcing Center of Excellence to manage pipeline of contract requests and expirations; collaborate with rest of CSH Laboratory Services management team.
EDUCATION
University of Denver
Bachelor's Degree, Business Administration and Management, General
ABOUT JANET JOHN
I am results-oriented while embracing client values, goals and strategies to improve patient care and client performance beyond expectations. Current career highlights and accomplishments include: • Contracting, Sourcing, Standardization and Compliance with multi-billion dollar contract portfolio • Collaboration with Laboratorians and Clinicians to standardize product utilization • Budgetary Alignment and Expenditure Oversight of multi-billion dollar supply budget • Client Relations - Vendor Contract negotiation and Stakeholder relations/level-setting expectations • Cost-effective and process-efficient training policies and procedures Lead in evaluation and redesign of in-house staff training, contributing to 60% increase in workforce retention and 40% decrease in contact handle time.* Ongoing, increased attention to contract compliance that resulted in a $5 million decrease in company expenses.* Actively conducted vendor contract negotiations and created business travel program that reduced travel, hotel, and car rental expenses by over $2 million.* Furniture and appliance expense savings of 15-20% over contracted pricing realized for 6 projects through contract evaluation and negotiation.* Reduced staff overtime by 50% by implementing workflow efficiencies.* Improved customer service through implementation of online soft skills training and call recording/quality monitoring software across 3 call centers.
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