Janet Needham

About Janet Needham

Business Design and Transformation Leader with 20+ years guiding enterprises to understand how value is created, delivered, and captured. Expert at operating model design, value stream optimization, and executive decision support across healthcare, retail, financial services, logistics, utilities, and public sector. Proven in translating research and organizational signals into clear problem statements, opportunity areas, and scenario-based recommendations. Applies AI-assisted synthesis and decision support to accelerate insight and reduce cognitive load. Trusted facilitator for cross-functional workshops that align strategy, incentives, structure, and execution—andconvert strategy into measurable outcomes.

Experience

1. Agilist Consultant, Senior Advisor Consulting Services

   NTT DATA North America

   Jul 2021 — Present · Fort Myers, FL, US

   Client Engagements: Utilities, Logistics and Transportation, State Government, HealthcareI lead enterprise business transformation initiatives across healthcare, utilities, logistics, and public sector clients, partnering with senior leadership to align strategy, operating models, and execution. My work focuses on designing scalable delivery systems—such as Agile Release Trains and Centers of Excellence—that strengthen organizational accountability, improve cross‑functional alignment, and accelerate strategic outcomes. I drive value stream optimization to enhance efficiency, predictability, and ROI, while advising executives on decision frameworks, governance models, and capability uplift. As an advocate for responsible AI integration, I help organizations reduce operational friction, enable smarter decision‑making, and modernize their ways of working. I also represent NTT DATA at industry events, strengthening market presence and supporting strategic growth.

Education

• Fanshawe College

  Information Technology

• McMaster University

  Certification in Business Analysis, Information Technology

Skills

• Business Requirements
• Customer Service
• Testing
• Sharepoint
• Change Management
• Agile %26 Waterfall Methodologies
• Software Documentation
• Sdlc
• Process Improvement
• Requirements Analysis
• Agile Methodologies
• Management
• Banking
• Risk Management
• Systems Analysis
• Business Process Improvement
• Project Management
• User Acceptance Testing
• Software Project Management
• Financial Services
• Retail Banking
• Project Delivery
• Integration
• Project Portfolio Management
• Pmo
• Pmp
• Leadership
• Tsys
• Strategic Planning
• Requirements Gathering
• Credit Cards
• IT Strategy
• Business Analysis
• Software Development Life Cycle (Sdlc)
• Business Process
• Team Leadership
• Vendor Management
• Sql
• Visio
• Quality Center