Janet Ellis Assoc
Executive Officer @Department for Work and Pensions (DWP)
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WORK HISTORY
Executive Officer @Department for Work and Pensions (DWP)
Gloucestershire, GB
Delivering effective frontline services, providing guidance and support to a diverse range of people. I manage complex and sensitive cases, ensuring individuals receive the appropriate support tailored to their individual needs. Handle challenging situations with empathy and professionalism. Work collaboratively with colleagues and partner organisations to achieve positive outcomes. Committed to deliver high-quality public service and continuously improving customers’ experience.
EDUCATION
CIPD Qualifications
Level 5 Associate Diploma
QA
APM Project Management Qualification (APM PMQ)
Chartered Management Institute
Diploma
Defence Awarding Organisation
Level 4
Darlington College
CIPD Level 5 Associate Diploma in People Management
ABOUT JANET ELLIS ASSOC
A confident, versatile and highly motivated, service-oriented HR Professional with over 20 years experience in HR Solutions and People Management, gained throughout a career in the British Army and the NHS.Highly credible individual with the communication, negotiation and diplomacy skills required, to build and maintain internal and external senior stakeholder relationships.Passionate and pragmatic when balancing conflicting priorities, proficient at creating and effectively implementing policies and procedures. Created, implemented, and maintained a database for reporting productivity statistics to comply with corporate policies which resulted in a decrease of 8 hours per week in cost savings.Determined and results-driven attuned to the needs of the business, skilled in delivery management and mobilising others to support the wider team. Orchestrated company-wide town hall meetings, delivering presentations to 300+ employees; increased employee engagement score by 15%.A keen ED & I advocate, championing and promoting D&I in the workplace for over 10 years. Mental Health First Aider.Army Veteran embracing a new challenge to life on the other side. Areas of interest; HR Manager, Employee Relations, HR Adviser, HR Consultant, Senior Executive Assistant.
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