Janet Elliott-Palek
Assistant Vice President, Credit Sales @Synchrony
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WORK HISTORY
Assistant Vice President, Credit Sales @Synchrony
Pittsburgh, PA, US
Oversaw credit performance across 42 locations in 5 states, generating 131K+ applications and driving $119M in credit sales. Cultivated multi-level client relationships to boost card acquisition rates and drive sustained credit sales growth. Developed and implemented a Virtual Credit Training Packet, streamlining new hire onboarding and enhancing training efficiency across the credit portfolio. Led strategic initiatives to drive growth; contributed to incentive program redesign adopted by client, improving frontline engagement and performance. Conducted targeted training and coaching with store leadership, resulting in measurable increases in credit card acquisition and customer utilization. Ranked Top 2 in regional credit sales for 3 years by combining consultative sales tactics with data-driven strategies to exceed acquisition targets. Spearheaded “Big Rock Recognition” program, increasing team morale and performance through monthly symbolic awards and peer recognition.
EDUCATION
Robert Morris University
Bachelors
ABOUT JANET ELLIOTT-PALEK
Operations & hr executive | transformational leader | strategic growth…
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