Janet Dufresne

Learning and Development Consultant @TELUS

Hamilton, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2015 — Present

Learning and Development Consultant @TELUS

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Toronto, ON, CA

EDUCATION

N/A

York University

Bachelor's Degree

SKILLS

FacilitationInstructional DesignWorkshop FacilitationLeadershipOrganizational DevelopmentSuccession PlanningDistance LearningPerformance ManagementManagement DevelopmentCustomer ServiceOrganizational EffectivenessEmployee RelationsCoachingTechnical WritingTrainingElearningTeachingTraining DeliveryBlended LearningEmployee EngagementArticulate StorylineEditingTeam BuildingLeadership DevelopmentAddieTalent ManagementEmployee Training

ABOUT JANET DUFRESNE

Experienced, innovative, and results-oriented training professional with success in both hard and soft skills training in academic and corporate environments. Certified internal coach and “Coaching Skills for Leaders” trainer (at current company), adept at using coaching skills in training and mentoring. Able to translate complex information into creative, interesting, and easily digestible building blocks of learning. Excellent organizational, analytical, project management and interpersonal skills resulting in strong alliances with stakeholders, SMEs and team members. Skilled at using VARK and accelerated learning techniques to ensure that the needs of all learner types are addressed. Extensive experience using ADDIE and CSTD competency models.

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Janet Dufresne — Learning and Development Consultant at TELUS in Hamilton, ON, CA | Unifers