Janese Raquel Serrano
Leasing Consultant | Social Justice Advocate | Lead Change | Empower Others | Inspire All | Be an Ally | Keep Moving Forward
- Role
- Leasing Consultant at Golub & Company
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Janese Raquel Serrano
Hello everyone! I studied psychology and completed my undergrad at the University…
Experience
Leasing Consultant
Jan 2024 — Present
Provides excellent customer service to residents, prospects, vendors, visitors, and other customers. Conducts building tours for prospective residents and inputs traffic into software daily; leases apartments in accordance with policies and procedures set forth by management. Enters new lease information into the computer system and ensures accuracy.Prepares, maintains, and manages new and existing lease files.Assists in move-in / move-out process.Receives resident service requests and administers building work order system.Monitors and evaluates rental rates and communicates market changes and rental rate recommendations.Conducts regular walk throughs of facility and reports concerns to building maintenance.
Education
Adler University
Master's degree
2020 — 2021
University of Iowa
Bachelor of Arts - BA
2012 — 2016
Adler University
Master's degree
2024 — 2026
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