Janell Orozco-Carter

About Janell Orozco-Carter

With a passion for product and design, I\'ve built a strong reputation in product strategy, roadmap development, and agile product development processes. Working alongside cross-functional teams, I\'ve driven successful product launches and updates while prioritizing exceptional user experiences. My leadership has been instrumental in developing and creating software products that align with business goals, exceed user expectations, and solve complex problems. I thrive on guiding and developing teams, fostering a culture of collaboration, creativity, and innovation. I believe in continuous learning and development, providing guidance, coaching, and performance feedback to help team members excel. Let\'s connect and explore how we can work together to deliver exceptional products and experiences.

Experience

1. Manager, People Technology

   Sandisk

   Feb 2025 — Present · San Francisco, CA, US

   Leading expanded scope post-Western Digital separation; managing team of 4 owning strategy, operations, and delivery of 20+ People Technology systems for 9k employees.• Redesigning employee service portal (UX, forms, routing, IA) and implementing process automation; eliminating ~1,100 hours monthly and improving self-service.• Championed V2 platform upgrade; achieved 75% reduction in support requests and ~200 hours in team efficiency gains• Influencing leadership in AI-enabled automation strategies to transform employee experience at scale.

Education

• University of California, Berkeley

  Bachelor of Arts - BA, Sociology, Media Studies, Entrepreneurship and Technology

  2016 — 2018

• Bakersfield College

  Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

  2014 — 2016

Skills

• Communication
• Public Speaking
• Teamwork
• Leadership
• Project Management
• Event Planning
• Customer Service
• Team Building
• Strategic Planning
• Social Media
• Sales
• Microsoft Office
• Time Management
• Training
• Program Management
• Program Development