Janelle Fritz

Concierge Staff Member @Philadelphia Eagles

Philadelphia, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2016 — Present

Concierge Staff Member @Philadelphia Eagles

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Philadelphia, PA, US

Assist fans in locating the premium areas of Lincoln Financial Field, provide a high quality customer service interaction with all fans, and supply general information in a courteous and professional manner

EDUCATION

N/A

Saint Joseph's University - Erivan K. Haub School of Business

Master of Science in Business Intelligence & Analytics

2016 — 2018

Villanova University

Master of Business Administration, Strategic Management

2009 — 2013

Saint Joseph's University - Erivan K. Haub School of Business

Bachelor of Science in Business Administration, Sports Marketing

SKILLS

Social Media MarketingProject ManagementSports MarketingEvent ManagementTicket OperationsBrand ManagementMarketing StrategySpectra Ticketing & Fan EngagementPromotionsMicrosoft OfficeStudent AffairsPaciolanAdobe Creative SuiteCustomer ServiceFacebookTeam Leadership

ABOUT JANELLE FRITZ

As a continuous learner, I meticulously gather and analyze information to effectively develop solutions. Experience has taught me that reimagining problems as opportunities can elevate an organization to the next level.Many skills can be learned but I don’t believe empathy is one of them. I use my empathy and collaboration skills to understand other perspectives and build rapport. Leading by example, I create environments where team members thrive by taking time to ensure tasks are aligned with individuals’ strengths.Feel free to connect with me about improving your organization’s operations or creating an environment which fosters trust and respect among colleagues.

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