Janelle Saunders
Service Reporting Analyst / Technical Writer @ DMI | Data Analytics
- Role
- Service Reporting Manager Technical Writer at DMI
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Janelle Saunders
At DMI, the focus is on delivering precise, data-driven reports and dynamic Power BI…
Experience
Service Reporting Manager Technical Writer
Jan 2024 — Present
I specialize in creating data-driven reports and dynamic dashboards in Power BI and ServiceNow that track and communicate the efforts and achievements of my team, ensuring alignment with client expectations and contractual deliverables. With a focus on accuracy and clarity, I work with my team to design and produce weekly, monthly, and annual reports that provide our clients with a clear view of project milestones and key performance metrics.
Education
Maryville University of Saint Louis
Bachelors, Accounting
2016 — 2020
Maryville University of Saint Louis
Master's degree, Software Development
2021 — 2022
Maryville University of Saint Louis
Masters, Business Data Analytics
2018 — 2021
Skills
- Customer Service
- Public Speaking
- Teamwork
- Microsoft Office
- Strategic Planning
- Management
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Leadership
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