Janelle Royal Harris

About Janelle Royal Harris

I’m a global Partner Marketing Operations and Systems Leader with deep experience managing complex, multi-partner alliance programs in enterprise technology environments.I currently serve as the business owner and operational lead for an $8M+ partner-funded marketing portfolio, supporting strategic alliances between Red Hat and global technology partners including Intel and SAP. My role sits at the intersection of partner marketing, marketing operations, systems governance, compliance, and reimbursement, ensuring that global marketing initiatives meet partner standards and are positioned for successful funding recovery.I enable regional marketing teams across APAC, EMEA, North America, and LATAM by translating complex partner funding rules into scalable, repeatable processes. From project intake and budget governance through milestone tracking, completion, and reimbursement readiness, I help protect revenue, reduce financial risk, and drive consistent execution across regions.In addition to program oversight, I act as the global systems owner for partner marketing operations platforms including WorkSpan and SalesForce. I lead system integrations, enhancements, and change management initiatives that support accurate budget tracking, milestone management, compliance validation, reporting, and audit readiness across multiple partner ecosystems. I partner closely with IT, finance, alliance stakeholders, and external vendors to define business requirements, test releases, and deploy updates at scale.I’m PMP-certified and known for being a calm, reliable operator who connects people, data, and systems to drive execution. I bring clarity to complexity, support cross-functional teams diplomatically, and ensure high-stakes programs move forward efficiently and on time.Core expertise:Partner & Alliance Marketing Operations | MDF & Co-Op Governance | Marketing Operations Systems Ownership | Global Program & Portfolio Management | Compliance & Reimbursement Readiness | Cross-Regional Enablement | Change Management

Experience

1. Principal Alliances Partner Marketing Manager

   Red Hat

   Jan 2021 — Present · Raleigh, NC, US

   Own global operations for an $8M+ partner-funded marketing portfolio, supporting strategic alliances ensuring compliance with partner funding, governance, and reimbursement standards.• Serve as the global business owner for partner marketing operations platforms (SalesForce, Tableau, WorkSpan and Ansira), leading system integrations, enhancements, and ongoing optimization to support budget tracking, milestone management, compliance validation, and audit readiness.• Translate complex partner funding requirements into scalable system workflows and standardized processes, enabling regional marketing teams across APAC, EMEA, North America, and LATAM to execute funded initiatives efficiently and consistently.• Partner cross-functionally with marketing, finance, IT, legal, alliance stakeholders, and external vendors to define business requirements, manage testing cycles, and deploy system updates impacting global partner programs.• Oversee project intake, approval, execution tracking, and completion validation to ensure marketing initiatives are positioned for successful reimbursement and revenue recovery.• Act as a trusted advisor to regional marketers and alliance stakeholders, providing guidance on funding eligibility, compliance standards, timelines, and system usage.• Drive continuous process improvement to reduce risk, increase operational efficiency, and improve visibility into partner-funded marketing investments.• Maintain accurate reporting and documentation to support partner audits, internal reviews, and executive-level visibility into program performance.

Education

• The University of North Carolina at Chapel Hill

  Bachelor's degree, Journalism and Mass Communication - Multimedia

Skills

• Press Releases
• Brand Management
• Marketing Strategy
• Graphic Design
• Email Marketing
• Social Networking
• Microsoft Office
• Sales
• Copywriting
• Marketing Communications
• Trade Shows
• Budgets
• Powerpoint
• Microsoft Excel
• Public Speaking
• Advertising
• Editing
• Event Planning
• Customer Service
• Social Media
• Digital Marketing
• Leadership
• Project Management
• Contract Negotiation
• Event Management
• Marketing
• Newsletters
• Management
• Public Relations
• Media Relations