Janelle Reed

Senior Associate Relations Business Partner @Edward Jones

St Louis, MO, US

Lead, guide, direct, and influences firm Leaders and Associates through a broad spectrum of multifaceted interpersonal, business, and leadership challenges. Assessing and determining appropriate action based on the investigation of facts, circumstances, and input from all involved parties. • Provide decisions and advise leaders how to execute outcomes, ranging from coaching, up to and including separation of employment. Frequently responsible for delivering outcomes directly to associates. • Promote and enable a fair and inclusive workplace. Represents Edward Jones culture and values while also mitigating legal; federal, state, or municipal employment law; business; financial; regulatory; reputational; and associate experience risks.• Responsible for constant and reliable evaluation of facts and circumstances, weighed against prior precedent and ever-changing employment laws, to create consistency and mitigate risk to the firm. • Manage and resolve complex issues that are escalated by other COEs (Center of Excellence)(i.e, Compliance, Leaves/ADA, Business Human Capital, Public Relations, Global Security, Managing Partners Office and Diversity Equity and Inclusion, Regional Leadership and Divisional HR, EAP (Employee Assistance Program), and vendors.). • Collaborate with leadership to set strategy that creates a place of belonging at the firm for associates throughout their career lifecycle. • Demonstrate continuous improvement by constantly evaluating processes, practices, and procedures to increase efficiencies or further mitigate risk to the firm. Participate in post-event debriefs, utilizing root cause analysis to evaluate how processes, procedures, communication, and outcomes can be improved in the future.• Responsible for initiating the regular review of data to identify trends and proactive strategies that reduce occurrences and produce better outcomes.

North Carolina Wesleyan College

Bachelor of Business Administration - BBA