Janelle Lepisto
Sr. Analyst, Flight Planning & Navigation at Collins Aerospace ARINC Direct
- Role
- Senior Analyst, Flight Planning & Navigation at Collins Aerospace
- Location
- Annapolis, MD, US
- LinkedIn followers
- 500 followers
Experience
Senior Analyst, Flight Planning & Navigation
Oct 2021 — Present
Investigate and address intricate customer inquiries and problems-Ensure a high level of customer satisfaction by resolving complex issues promptly and efficiently-Provide live support to our flight operations center-Collaborate closely with software developers to implement new features and enhancements in our flight planning system-Create comprehensive documentation for feature specifications, use cases, and user guides -Conduct thorough testing of newly developed features to verify proper implementation-Perform quality and regression testing to identify and rectify any issues or bugs and ensure upgrades deploy smoothly-Coordinate the loading of aircraft performance and weight and balance figures-Manage and maintain navigation performance data in the flight planning system-Consult with customers to understand their requirements and preferences for Operational Flight Plan (OFP) formats-Develop and refine OFP flight plan templates to align with regulatory standards and user expectations-Continuously enhance my technical knowledge of our products and services
Education
Sheffield School of Aeronautics
Aircraft Dispatcher's Certification, Dispatch
2012 — 2012
Embry-Riddle Aeronautical University
Bachelor of Science (B.S.), Aeronautics
2008 — 2012
University of Denver
Master of Science in Information and Communication Techonologies, Web Design and Development
Anne Arundel Community College
Associate of Science (A.S.), Computer Information Systems - Programming Focus
2014 — 2015
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