Janell Cipriani

About Janell Cipriani

As the Office Manager at Stallion Infrastructure Services Williamsport location I handle the Accounts Payable and Accounts Receivable team and manage day to day office functions. As the Sales and Marketing Specialist at Opening the Book North America, I managed school and public library accounts through each phase of the sales cycle. I handled email communication, sales presentations, sales calls, and manage large library projects from pre-sale until post-installation. I also create marketing and sales content for the company including print materials, advertising, social media, and website updates.As a Digital Relationship Manager, I managed customer relationships for Baker & Taylor digital products and services. I oversaw digital platform implementation to ensure a positive customer experience. I also provided digital sales, merchandising and analytic support for customers to optimize digital platform and collection performance, maximize circulation and promote digital products. I had a similar role at ODILO as their Customer Success Manager. I managed the end-to-end customer relationship life cycle for all ODILO customers and prospects, and represented all product lines and market segments.I previously worked at Brodart Co. for over 15 years in a variety of different roles. My work ethic, ambition, and willingness to learn new things proved valuable and I was able to advance within the company. I worked in the Collection Development Department for 10 years and gained knowledge and skills on the company\'s products and services as well as in project management. This prepared me to take on my role as a Product Strategist in the Marketing Department. I maintained a clear, deep understanding of the products and product lines managed. I managed ongoing day-to-day, weekly and monthly marketing operations including advertising, emails, presentations, newsletters, social media, website updates, and literature.Specialties: Knowledge of the library industry. Project and Account Management. Proficient in research and information retrieval. Expert at multitasking, planning, organizing, and prioritizing activities.

Experience

1. Office Manager

   Stallion Infrastructure Services

   Sep 2025 — Present · US

Education

• Commonwealth University-Lock Haven

  Elementary Education

  1999 — 2000

Skills

• Books
• Library Science
• Catalogs
• Community Outreach
• Microsoft Word
• Public Libraries
• Library
• Collection Development
• Editing
• Social Media
• Microsoft Office
• Library Services
• Project Management
• Customer Service
• Research
• Marketing
• Proofreading
• Libraries