Janellah Zamora

Senior Client Experience Manager at Movable Ink

Role
Senior Client Experience Manager at Movable Ink
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Janellah Zamora

Hello there! I am currently a Senior Client Experience Manager at Movable Ink. I…

Experience

  1. Senior Client Experience Manager

    Movable Ink

    Jul 2024 — Present · San Francisco, CA, US

    Day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients when applicable• Collaborates with the Sales team to identify and foster upsell and cross-sell opportunities within existing clientbase• Internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners• Leads interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies• Posses a comprehensive understanding of client\'s business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value

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