Janeen Potts

About Janeen Potts

Data-driven, revenue-focused Customer Success leader delivering the value of AI solutions. Experienced in building early stage teams/operations and scaling growth stage CS orgs. Through strong collaboration and relationships, I foster customer centricity across the enterprise. I\'m always looking for a better way to create win-wins for the customer, the business, and the team.

Experience

1. Manager, Customer Advocacy

   Peregrine

   Dec 2025 — Present · New York, NY, US

   Peregrine is the leading platform for public safety agencies, providing real-time data integration and visualization in one place for better decision-making in the moments that matter most.With every partnership, Peregrine delivers industry-leading privacy and security controls to help government institutions unlock complex data workflows, enable new types of public-private partnership, and build trust with the communities they serve.

Education

• University of Wisconsin-Madison

  Bachelor’s Degree, Women's Studies and Anthropology

  1990 — 1995

Skills

• Operations Management
• Cross Selling
• Software Project Management
• Wide Format Printing
• Technical Sales Presentations
• Print Management
• Leadership
• Process Engineering
• Supply Chain Optimization
• Business Analysis
• Employee Learning & Development
• Project Management
• Continuous Improvement
• Cross-Functional Team Leadership
• Integration
• Innovation Management
• Online Publishing
• Lean Startup
• Consultative Selling
• Technical Product Sales
• Business Development
• Product Development
• Offset Printing
• Collaboration Tools
• Agile Methodologies
• New Business Development
• Management
• Key Account Management
• Startup Development
• Web-to-Print
• Competitive Analysis
• New Business Generation
• Conflict Resolution
• Order Management
• Supply Chain Operations
• Supply Chain Management
• Digital Printing
• Sales
• Lean Thinking
• Product Management