Jane Chapman

Senior Corporate Communications Leader @Farmers Insurance

Woodland Hills, CA, US

Earned the position of Senior Corporate Communications Leader after achieving multiple promotions, where I lead a team that drives strategic communication internally and externally to support company objectives. • Owned the “Transitioning to Hybrid Work” company change and communication strategy, transitioning employees back to working in the office regularly, and outlining a new culture of working.• Led the Operations communications and change process for integrating 3.5K employees from MetLife Property and Casualty business into Farmers ($4B acquisition). Awarded two IABC Gold Quills (Award of Excellence) for Internal Communications and Change Management in 2023.• Direct the enterprise strategy and employee experience communications on an ongoing basis ensuring employees have the knowledge to drive results throughout the year. • Owned a number of key IT transformation initiatives that contributed to the operational effectiveness of the organization including Webex, AX / CX systems optimization and Box. • Produced annual all-employee events attended in-person and virtually, leading all programming, content oversight, AV / IT and guest/speaker relations to enable the event to successfully run each year.• Played a key role in COVID-19 communications to ensure health and safety compliance, operational continuity, seamless technology implementations, and employee wellbeing and mental health support.• Support executive-level strategic communications and earned a position on the Operations Leadership Team, while owning over half of employee line-of-business communications at Farmers including 10+ business units (Strategy, IT, HR, Service Operations, Marketing, Finance, Legal, Real Estate, Risk, etc.).• Led change management and communication efforts for a multi-million-dollar source-to-pay implementation.

University of Colorado at Boulder

BA