Jane MacNeil
Head of Customer Experience | Scaling Customer-Led Growth in AI & Cloud at TensorWave
- Role
- Head of Customer Experience at TensorWave
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Jane MacNeil
I am passionate about customer stories. I build teams that are hyper-focused on delivering engaging and valuable customer experiences. For the last 7 years teams that I have built have supported pre & post-sales activities for the most influential brands in the world. I have a strong consulting background - where I built my firm\'s digital launch pad practice area - supporting customers as they chose their SaaS and cloud solutions, planning their implementations, and ensuring adoption so they can realize value.
Experience
Head of Customer Experience
Jun 2025 — Present · Las Vegas, NV, US
Driving Customer Experience at TensorWave — building the strategy, systems, and relationships that turn cutting-edge AI infrastructure into customer breakthroughs. Focused on scalable support, seamless onboarding, and long-term success to power growth from the inside out.
Education
University of Houston
BS, Political Science and Government
2007 — 2008
University of Houston, C.T. Bauer College of Business
MBA, Business
2007 — 2008
Skills
- Process Improvement
- Ms Project
- Sap R/3
- Microsoft Office
- Business Analysis
- Visio
- Erp
- Six Sigma
- Sap
- Change Management
- Project Management
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