Jane Lobo

Experience

1. Human Resource Specialist

   Acengage

   Jul 2022 — Present · IN

   HR Counsellor Candidate Engagement Process with the following responsibilities:• Assisting in candidate engagement process for client Citi Corp in increasing the joining ratio and reducing no show.• Updating queries and recommendations in tracking tool and through email.• Regular interactions with offer rolled-out candidates throughout onboarding process to resolve their concerns and queries.• End-to-end follow-up with candidates relating to pre joining documents updating in relevant portals.• Capturing recruitment feedback and arranging hiring manager connect at regular intervals prior to joining to make candidate to understand their roles & responsibilities.• Updating candidate concerns to the client in a timely manner to ensure resolution and to reduce offer decline.• Identifying potential risks and escalating them to clients to avoid offer declines. Scheduling hiring manager connects, buddy connects prior to the candidate joining • Helping recruiters to bridge gap with candidates to ensure continual engagement through the post offer follow-up process till joining.• Capturing candidate decline reasons through probing for analysis and improvement of the recruitment process.