Jane Kile

Chief Member Experience Officer at Lake Trust Credit Union

Role: Chief Member Experience Officer at Lake Trust Credit Union
Location: Brighton, MI, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Chief Member Experience Officer
Lake Trust Credit Union
Oct 2017 — Present

Education

Michigan State University
Bachelor of Arts (B.A.), Communication, General
1976 — 1982
CUES CEO Institute
Certified Chief Executive Designation - CCE
2013 — 2015

Skills

Strategic Planning
Small Business Lending
Process Improvement
Credit
Credit Analysis
Loans
Retail Banking
Budgeting
Management
Team Building
Banking
Risk Management
Executive Management
Coaching
Leadership
Change Management
Mergers & Acquisitions
Performance Management
Consumer Lending
Credit Unions
Business Process Improvement
Budgets
Leadership Development
Credit Cards
Mortgage Lending

Contact information

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Work email
•••••@laketrust.org
Personal email
•••••@•••••.com
Direct dial
+15•••••••93

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Current company

Lake Trust Credit Union

Banking · 497 employees · Michigan, United States

You define who you are. And who you want to be. And that’s true for us too. Though we work with our members to enhance their financial wellbeing, we’re more than just a credit union. We’re a community that’s powered by hope. With a reach across the state, we advocate for the overall health and wellbeing of individuals, families, small business, nonprofits, and neighborhoods in Michigan. To do this, we share inspirational stories. Give back. Encourage sustainability. And help create powerful connections. Let’s lift one another. Empower wellbeing. And multiply our positive impact. Together. That’s the power in all of us. With more than 20 locations stretching from lake to lake, we serve the entire state of Michigan. Our more than 170,000 members include families, small businesses, community organizations, and 400+ team members. Federally insured by NCUA. Equal Housing Lender. Honored to be a Forbes Best-In-State Credit Union 2025.

laketrust.org

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Experience

Chief Member Experience Officer

Education

Michigan State University

CUES CEO Institute

Skills

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