Jane Jakupco

Manager, Customer Support Center at Roche Diagnostics

Role: Manager, Customer Support Center at Roche
Location: Indianapolis, IN, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Manager, Customer Support Center
Roche
Sep 2015 — Present · Indianapolis, US
Responsible for leading a highly technical team of application scientists, engineers and IT specialists in supporting the customer with technical support.

Education

Purdue University
BS, Medical Technology
1981 — 1985

Skills

Marketing
Diabetes
Gastroenterology
Hardware Diagnostics
Competitive Analysis
Selling
Capital Equipment
Sales
Selling Skills
Life Sciences
Rheumatology
Product Launch
Leadership
Medical Diagnostics
Managed Care
Hematology
Lifesciences
Operating Room
Pharmaceutical Sales
Global Marketing
Disposables
Market Research
Oncology
Urology
Endocrinology
Program Management
Healthcare
Neurology
Medical Sales
Hospital Sales
Molecular Diagnostics
Infectious Diseases
Medical Devices
Clinical Research
Sales Management
Market Development
Hospitals
Cross-Functional Team Leadership
Biotechnology
Immunoassays

Contact information

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Work email
•••••@roche.com
Personal email
•••••@•••••.com
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Current company

Roche

108K employees · Switzerland 🇨🇭, Switzerland

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI). For more information, please visit https://careers.roche.com Read our community guidelines here: https://www.roche.com/some-guidelines.htm #Roche #Biotechnology #Pharmaceuticals #Diagnostics #Healthcare #PersonalisedHealthcare #GreatPlaceToWork #Innovation

roche.com

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Experience

Manager, Customer Support Center

Education

Purdue University

Skills

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