Jane Cooke
Learning & Development Knowledge Management Manager @Toyota North America
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WORK HISTORY
Learning & Development Knowledge Management Manager @Toyota North America
Dallas, TX, US
Manage the Learning & Development and Knowledge Management teams for Toyota Motors North America Brand Engagement Center
EDUCATION
American Intercontinental University
Masters, Education
University of Maryland
Bachelors, History
ABOUT JANE COOKE
Experience in Technical Training, New Hire Training, Human Resources, Call Center Operations, Customer Service Skills, Sales Skills, Operations Training, Financial Training (Due Diligence and Data Integrity), Diversity Training, Instructional Designer, Writer, Marketing, Graphic Presentations, Project Management, Network Administration, Database Security, Payroll Management, Accounting, Quality Assurance and consulting. Industry knowledge in Fitness/Wellness, Travel/Hospitality, International Business, Banking/Finance, and Communications/Entertainment. Additionally, I have managed my career path to include all areas of Operations Management, Personnel Management and Employee Motivation. With my volunteer work, I have been involved with several marketing projects and do a lot of graphic design work. My goal is to become more independent and involved with motivational venues, either through written/visual media or by offering specialized training workshops utilizing cutting edge philosophies like Emotional Intelligence to enrich people\'s lives. Specialties: Call Center Ramp-ups; Acquisition training specialist
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