Joseph Andrade

About Joseph Andrade

As a CEO and COO-level operator in residential, commercial, and mechanical services, I lead private equity-backed, technician-centric platforms through disciplined scale, post-acquisition integration, and operational transformation that drives measurable EBITDA growth. I bring 25+ years of experience building multi-trade organizations across HVAC, plumbing, electrical, and mechanical services, with full P&L ownership up to $400M and leadership of up to 1.5K employees across multistate footprints. My work spans unifying multi-brand operating models, stabilizing underperforming markets, expanding service lines, professionalizing KPI systems, and strengthening customer experience through optimized call center, dispatch, and field execution.Throughout my career, it has been central to my leadership approach to build cultures where people feel supported, clear on priorities, and accountable to high standards. I am known as a hands-on, field-focused leader who shows up with technicians and branch teams while partnering confidently with boards and investment partners to execute value creation plans. I lead with transparency, consistency, and trust, and I stay active in mission-driven community and industry work through board service and memberships including ACCA and PHCC, bringing a grounded, people-first mindset to high-performance operations. KEY ACHIEVEMENTS: Scaled a multi-trade platform from $34M to $200M+ and doubled the technician workforce by expanding service lines, building a multi-licensed talent engine, and implementing KPI-driven operating discipline. Led 28+ acquisitions with 95% employee retention, integrating founder-led businesses into a unified operating model while strengthening culture, systems, and performance expectations across 4 states. Drove portfolio expansion from $200M to $400M+ by stabilizing underperforming markets, centralizing shared services, lifting residential close rates from 27% to 40%+, and increasing technician-generated opportunities from 5% to 20%+ to protect growth amid lead volatility.\"Driving Growth Through People, Process, and Purpose”

Experience

1. President

   ARC Mechanical

   Feb 2026 — Present · Wilmington, MA, US

Education

• MIT xPRO

  Chief Operating Officer Program, Business, Management, Marketing, and Related Support Services

• New England Institute of Technology

  Associate's, Computer Information Systems

  2000 — 2002

• Community College of Rhode Island

  Associate's degree, General Business

  2003 — 2015

• Purdue Global

  Bachelor of Science in Organizational Management, Accounting and Business/Management