Jan de Wulf

About Jan de Wulf

Experience with implementation, development and support of ServiceNow. Team member that delivered in 3 month 8 ServiceNow modules: Incident, Problem, Change, Service Catalog, KB, Event, including Discovery and CMDB for Fortune 500 company followed by Asset & Orchestration. Work with business rules, workflows, integrations and JavaScripts. Skilled at working on Agile/dev/ops teams, operating in complex enterprise environments where my experience becomes a real asset. Built and supported large UNIX infrastructure for fortune 100 company, 18 E25k Sun frames. Administered web hosting services for over 100 complex 3 tiered websites and high profile B2B applications across multiple data centers. Solid team player IT professional, I am passionate about customer service. Fluent in English & French.You can contact me either by phone or e-mail. Jan De WulfCell - 46••••••13E-mail - j•••••••@mac.com.Specialties: ServiceNow ITSM & ITOM (Helsinki, Istanbul), JIRA, Confluence, Slack, AWS, BMC ADDM 8.X, 9.X & 10.X (Tideway), BMC CMDB 7.X & 8.X BMC AR 7.X & 8.X UNIX, Solaris 10, Solaris 9, Sun Sun E25K frames, Sun Sun T5220, HP proliant, Dell, Sun, Veritas, SAN, Hosting, E-Commerce, F5: 3-DNS and BigIP load balancers, IIS, hosting, Windows 2003 & English, French, shell script

Experience

1. Servicenow Sr Cmdb Discovery Asset Administrator

   Seattle Children's

   May 2018 — Present · Seattle, WA, US

   CMDB & Discovery champion, administration and support of enterprise Configuration Management Data Base (CMDB). Develop and manage the Configuration (CMDB) architecture, governance and roadmap, in collaboration with IT stakeholders and non-IT business partners. Support configuration management, asset management processes, application portfolio management and future integrated disciplines that align with CMDB. Drive compliance, ensure stability, security, and control of the production CMDB architecture, Configuration Item data, attributes and governance. This role champions the CMDB across technology and business IT teams and contributes to ongoing CMDB operational maturity process.

Education

• UNIX Systems Administrator

  Certification, Unix Systems Administration

  2003 — 2004

• ITIL Foundation Certified

  ITIL Foundation Certificate

  2014 — 2014

Skills

• Vmware
• Dns
• Integration
• System Deployment
• Servers
• Itil
• Virtualization
• Software Development
• Disaster Recovery
• Discovery
• Sun
• Shell Scripting
• Data Center
• Storage
• Tcp/Ip
• System Administration
• Addm
• IT Service Management
• San
• Servicenow
• Iis
• Solaris
• Software Documentation
• Ar System
• Cmdb
• Management
• Internet Protocol Suite (Tcp/Ip)
• Unix
• Windows Server