Janaya Nelson

Experience

1. Design Sales Advisor

   Ann Sacks Tile & Stone

   Jul 2021 — Present · New York, NY, US

   Manage a high-performing sales territory across Brooklyn, and other sub-areas consistently driving account growth and retention.Leverage Salesforce CRM to track client pipeline, accurately forecast revenue, and deliver detailed KPI reports to leadership.Conduct both remote and in-person product demonstrations, site visits, and educational events to elevate customer understanding and boost sales.Collaborate closely with product, marketing, and design teams to inform product positioning and optimize the customer journey.Recognized among top sales contributors for expanding key accounts and maximizing customer lifetime value.

Education

• Bulli High School

  HSC

  1994 — 1999

• Princeton University

  Effective Altruism

• WSI University

  Interior Design

• The University of Edinburgh

  Sit Less, Get Active

• The University of Queensland

  Tourism and Travel Management

• Australian Retail College

  Diploma

  2005 — 2007

• Polytechnic West

  Principles of Project Management

• WSI University

  Management Essentials

• University of Sydney

  Innovation through Desgin

• Wageningen University & Research

  Sustainable Tourism

• TAFE NSW

  Diploma

Skills

• Procedure Development
• Multi-Unit Operations
• Analysis of Business Problems/Needs
• Payroll Administration
• Retail
• Succession Planning
• Employee Training
• Problem Solving
• Supply Chain Management
• Typing
• Payroll
• Forecasting
• Visual Merchandising
• Big Box
• Training & Development
• Hiring
• Administration
• Operational Efficiency
• Business Process Development
• Interior Design
• Fashion
• Customer Experience
• Window Displays
• Space Planning
• Point of Sale (Pos) Systems
• Budgets
• Budgeting
• Analytical Skills
• Allocations
• Product Ordering
• Loss Prevention
• Store Management
• Ohs
• Pricing Strategy
• Scheduling
• Customer Service
• Sales
• Account Management
• Professional Responsibility
• Management