Janay Tavares
Founder @Cocktails And Candles
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WORK HISTORY
Founder @Cocktails And Candles
Randolph, MA, US
Designed and taught interactive candle-making private events, corporate team-building sessions, and public workshops, educating guests on scent blending, wax safety, and candle care.• Developed and implemented marketing strategies to enhance brand visibility and customer engagement.• Established supplier relationships to ensure high-quality materials for product offerings.• Oversaw financial management, including budgeting, forecasting, and expense tracking.• Maintained the brand\'s social media presence and event promotions, growing organic customer engagement.
EDUCATION
Egleston High School
High School Diploma, Business Administration and Management, General
ABOUT JANAY TAVARES
Experienced Client Management/ Operations and C-Suite Executive Support professional specializing in wealth management, financial planning, and client onboarding. Proficient in executive calendar management, meeting coordination, and streamlining internal processes to drive productivity. Recognized for delivering top-tier support to leadership, maintaining compliance standards, and elevating clientsatisfaction with well-organized, efficient operations. In my previous role at Northwestern Mutual, I managed a portfolio of key accounts, consistently exceeding client retention rates. I am adept at identifying growth opportunities, negotiating contracts, and coordinating cross-functional teams to ensure seamless service delivery. Key Qualifications: •Administrative Leadership: Overseeing daily administrative functions, improving workflow efficiency, and ensuring seamless coordination across departments. • Training & Development Support: Organizing training sessions, managing schedules, and ensuring that staff have the resources needed to enhance their professional development. • Process Improvement: Implementing best practices to improve document management, reporting accuracy, and internal communications. • Cross-Functional Collaboration: Working closely with trainers and department leaders to align administrative functions with companies overarching goals. • Successfully managing and expanding a portfolio of over 200 high-value clientscontributing to a 25% increase in annual revenue. • Developing and executing strategic account plans that align with client objectives and drive mutual growth. • Demonstrating strong communication and interpersonal skills to build trust andrapport with clients and internal teams. • Utilizing data-driven insights to identify trends and make informed decisions thatenhance client outcomes.
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