Janaina Pereira

IT Project Coordinator and Support @Triumph Tool Ltd

Kitchener, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2021 — Present

IT Project Coordinator and Support @Triumph Tool Ltd

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Guelph, ON, CA

Project Coordination- Coordinated the implementation of a new BI tool (Epicor EDA), managing requirements, timelines, and stakeholder alignment to improve reporting agility for the sales team- Coordinated and implemented Prophet 21 ERP updates, managing stakeholder engagement, timelines, and vendor support to transition ERP system from a desktop to web UI version.• Data Governance: Maintains key operational databases (pricing, product descriptions, contracts, discount schedules) to ensure accuracy and support reliable reporting.• Process & Knowledge Management: Standardizes and documents core processes (on/offboarding, pricing updates, user guides), organizing them within the PMO repository to improve consistency and knowledge retention.• Reporting & Insights: Consolidates internal and external data using SQL and Reporting Services to deliver sales, operational, and project status insights that support strategic decision‑making.• Automation & Efficiency: Develops Excel macros to automate repetitive tasks, reducing manual effort and improving operational efficiency.• Operations & Support: Provides cross‑functional IT and operational support, removing blockers, coordinating with vendors, and ensuring continuity of daily workflows.

EDUCATION

N/A

Universidade Presbiteriana Mackenzie

Diploma, Data Processing

SKILLS

SecuritySupervisory SkillsMicrosoft OfficeCommunicationFire ManagementCustomer ServiceArmyCreative WorkInterpersonal SkillsTechnical SupportOrganization SkillsProperty ManagementTeamworkOffice Administration

ABOUT JANAINA PEREIRA

I care deeply about making work easier for people — clearer processes, smoother communication, and teams that feel supported instead of overwhelmed. That’s what drew me to project coordination and why I earned my CAPM certification to strengthen the foundation I’ve built over the years. My career began in technical roles across major multinational companies, where I learned how systems work and how to solve problems under pressure. Over time, I realized I was most energized by improving processes, not just fixing issues. That shift led me into project coordination at IBM, where I helped build documentation frameworks, streamline onboarding, improve financial controls, and support teams as they scaled rapidly.Outside of work, I’m someone who loves intentional routines — from fitness and nutrition to the small rituals that keep my Brazilian roots alive here in Canada. I’m also endlessly curious about language, culture, and how communication shapes our professional identity.Specialties: Project Coordination • Stakeholder Management • Process Improvement • Documentation Management • Financial Reporting • Data Analysis • Continuous Improvement • Onboarding Optimization • PMO Support • Microsoft 365 • Advanced Excel • ERP and BI Tools

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Janaina Pereira — IT Project Coordinator and Support at Triumph Tool Ltd in Kitchener, ON, CA | Unifers