Janani Shanmugam Kumaran
Customer Success Manager @Zocket
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WORK HISTORY
Customer Success Manager @Zocket
EDUCATION
Alagappa University
Master of Business Administration - MBA, Business Administration and Management, General
Shri Shankarlal Sundarbai Shasun Jain College for Women
Bachelor of Commerce - BCom, Corporate Secretaryship
ABOUT JANANI SHANMUGAM KUMARAN
Zocket leverages my expertise in customer success and relationship management to enhance client satisfaction as a Customer Success Manager. With a solid foundation in corporate secretaryship from Shri Shankarlal Sundarbai Shasun Jain College for Women and current pursuit of an MBA at Alagappa University, I bring a well-rounded business perspective. Previous roles as a Customer Success Intern at Zocket and HR Intern at Vijay Raja Homes refined my skills in CRM and customer relationship management. My focus lies in fostering client engagement and driving business outcomes with a collaborative approach.
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