Janani C

Customer Experience Specialist| Customer Success Analyst | SaaS | Retention Strategy | Customer Insights | CX Operations

Role
Senior Resolution Coordinator at Walmart Global Tech India
Location
Chennai, TN, IN
LinkedIn followers
500 followers

About Janani C

Customer Specialist over 3 years of experience in customer service and banking operations, dedicated to delivering exceptional customer experiences. Skilled in resolving customer issues efficiently, ensuring customer satisfaction, and building long-term client relationships.Passionate about Customer Success, product management, and helping customers achieve maximum value. Strong expertise in customer support, problem-solving, and handling global customers with professionalism. Committed to improving customer retention, satisfaction (CSAT), and overall customer journey.

Experience

  1. Senior Resolution Coordinator

    Walmart Global Tech India

    Mar 2025 — Present · IN

Education

  • University of Madras

    Bachelor of Commerce - BCom, Bank management

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Janani C — Senior Resolution Coordinator at Walmart Global Tech India in Chennai, TN, IN | Unifers