Janani C
Customer Experience Specialist| Customer Success Analyst | SaaS | Retention Strategy | Customer Insights | CX Operations
- Role
- Senior Resolution Coordinator at Walmart Global Tech India
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Janani C
Customer Specialist over 3 years of experience in customer service and banking operations, dedicated to delivering exceptional customer experiences. Skilled in resolving customer issues efficiently, ensuring customer satisfaction, and building long-term client relationships.Passionate about Customer Success, product management, and helping customers achieve maximum value. Strong expertise in customer support, problem-solving, and handling global customers with professionalism. Committed to improving customer retention, satisfaction (CSAT), and overall customer journey.
Experience
Senior Resolution Coordinator
Mar 2025 — Present · IN
Education
University of Madras
Bachelor of Commerce - BCom, Bank management
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