Janalee Clements

About Janalee Clements

I\'m a creative individual, a big picture thinker— who values innovation and excellence. I am a strong leader that creates cross-functional teams, manages and direct departments, maintains organization, formulates goals, and meets deadlines. I\'m confident in my ability to lead and work together as a team to achieve and exceed an organizations goals and objectives. I\'ve had opportunities to excel in field, corporate office, and remote employment environments.

Experience

1. Customer Marketing Manager - Advocacy

   BambooHR

   Mar 2018 — Present · Lindon, UT, US

   Developed, launched, and supported the call reference program which saved account executives and sales management time, the ability to close more deals faster, and capture potential lost revenue. In year 1 the program contributed nearly 2.5 million in annual revenue.* Developed, implemented, and led the organization\'s customer advocacy community program.* Identified and strengthened customer relationships.* Created successful brand and product advocacy partnerships.* Drove company and department customer advocacy initiatives, including required deliverables for the product marketing team and in support of the customer journey.* Crafted compelling customer testimonials and use case studies for the sales, marketing, and expansion teams.* Created strategic platforms for advocates to share their stories with other customers - social media, webinars, panels, and co-presenting opportunities.* Experienced in using Salesforce, Asana, and Wrike

Education

• University of Utah

  Communications- Composite: PR/Advertising & Radio/Television Broadcasting

  1994 — 1995

• Southern Utah University

  BS, Communications- Composite: PR/Advertising & Radio/Television Broadcasting

  1991 — 1995

Skills

• P&L Management
• Strategy
• Negotiation
• Marketing Management
• Customer Insight
• Social Media
• Promotions
• Marketing
• Customer Service
• Product Marketing
• Merchandising
• Market Research
• Marketing Communications
• Retail
• B2b
• Customer Relations
• Direct Marketing
• Strategic Planning
• Budgeting
• Leadership
• Budgets
• Trade Shows
• Social Media Marketing
• Market Planning
• Brand Management
• Cross-Functional Team Leadership
• Marketing Strategy
• Advertising
• Management
• Budget Management
• Brand Development
• Segmentation
• Public Relations
• Business Strategy