Janaki Priya

Experience

1. Client Relationship Recruitment Manager

   Brainhr It Solutions

   Mar 2019 — Present · NJ, US

   As a Client Relationship Manager act as the primary point of contact for clients Building relationships: Establishing New and Maintaining Existing relationshipsProactive communication: Communicate with clients proactively. Understanding the Requirements: Identifying client needs, Addressing, Resolving the issues ensuring client satisfaction Driving sales: Developing sales strategies and identifying opportunities for upselling and cross-selling Collaborating: Working with internal teams to deliver on client expectations Training: Training and guiding team members on best practices for client service and relationship management Providing updates: Providing clients with periodical updates on company\'s technical talents, services, and developmentsFeedback: Capture and act on feedback from clients. Sourcing: o Proficient in sourcing relevant profiles from Job Boards, Job postings,Social Networks & Referralso Manage a team of Offshore recruiters; Collect Daily Status from the teamo Monitor progress and track Critical Recruitment Metrics like Time to Hire, hires per week/month, offer acceptance rate, Hires to Goal• Interviews: Single point of contact for various modes and stages of Interview• Selection/Offer: Offer release and Onboarding formalities; Complete the new hire paperwork as per compliance• Bench Sales Recruitment: Manage a team of bench sales recruiters and ensure bench consultants are placed in projects• Job boards: Proficient is using job boards • Training & Development• Employee Records Management• Timesheets: Ensure timely submission of employee’s Timesheets to the Clients• Exit Formalities: Conduct Exit Interviews and record feedback• HR Policy development & Implementation: SPOC to employees for all HR & related queries • Vendor Management: Create & Manage Master Service Agreement (MSA) with various Clientso Directly work with leading Immigration Law firms & track cases to closure

Education

• University of Madras

  Bachelor

• Bharathidasan University (BDU), Tiruchirappalli

  Master of Computer Applications - MCA