Janaid Iqbal

Customer Success Manager @Provar

Derby, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Customer Success Manager @Provar

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EDUCATION

2003 — 2007

The Manchester Metropolitan University

BA (Hons), Business and Management

SKILLS

Project ManagementSalesforce.comEducationMisProgressoMicrosoft OfficeDatabasesSolution ArchitectureCustomer Relationship Management (Crm)SecurityCmisCommunication SkillsBusiness AnalysisApex ProgrammingItil Process ImplementationReport WritingData ManagementSalesforce.com ImplementationData AnalysisVisualforceSalesforce LightningProcess AutomationSalesforce.com DevelopmentPrince PractitionerMicrosoft ExcelPrince2SimsSqlProblem SolvingInformation Systems Project ManagementKpi DashboardsRequirements GatheringCommunicationSalesforce TrainingSalesforce.com AdministrationSoql

ABOUT JANAID IQBAL

As a Salesforce Sales Solution Specialist, I have lead a team of technical account executives and pre-sales solution architects who deliver high-quality, bespoke Salesforce solutions to clients across various industries. I have over 10 years of experience in the Salesforce ecosystem, solution architecture, and Salesforce sales enablement, and I hold 7 Salesforce certifications.My core competencies include understanding the business needs and challenges of my clients, designing and presenting tailored Salesforce solutions that address their pain points and goals, and negotiating and closing contracts that maximise value and satisfaction. I also ensure that my team follows best practices and standards in Salesforce administration, data analysis, and documentation, and that they provide ongoing support and training to the clients. My mission is to drive growth and customer success with Salesforce, and to foster long-term relationships based on trust and collaboration.

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Janaid Iqbal — Customer Success Manager at Provar in Derby, GB | Unifers