Janae Kinney
Instacart
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WORK HISTORY
@Instacart
Provide timely updates to customers through phone calls and text messages to demonstrate excellent customer service and support.• Work in-store to shop and fulfill customer’s online orders using a mobile device equipped with the Instacart Shopper App• Exceed customer and company expectations as evidenced by high ratings and increased tips.
EDUCATION
Lorain County Community College
Associate of Arts (AA), Human Resources
Baldwin Wallace University
Bachelor of Arts (B.A.), Organizational Leadership
Baldwin Wallace University
Master of Business Administration - MBA, Human Resources Development
Baldwin Wallace University
Minor, Business Administration and Management, General
ABOUT JANAE KINNEY
High-achieving professional with more than 15 years of experience focused in supporting the community and helping others pursue goals. Able to use strong communication and interpersonal skills to coach, lead, and advocate for success in business and non-profit environments.
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