Jana Koch

About Jana Koch

I’m a communications and channel-strategy professional with more than a decade of experience helping large organizations turn complex technology into clear, engaging messages that drive action. My background spans cybersecurity awareness, IAM modernization, and change management—areas where storytelling and data intersect to improve understanding, adoption, and trust.I’ve supported enterprise programs reaching over one million employees, agents, and vendors, achieving 100% adoption for identity and access initiatives and doubling engagement in cybersecurity campaigns through personalization and timing. I’m passionate about creating messaging ecosystems that are measurable, human, and meaningful—connecting technology, communication, and behavior to drive lasting change.

Experience

1. Grc Analyst

   State Farm

   Mar 2023 — Present

   Lead enterprise communication and change strategies supporting identity and access modernization. Partner with engineering, design, and analytics to improve clarity and performance of messaging channels that reach more than one million users. • Achieved 100% adoption and compliance across employee, agent, and vendor audiences. • Designed and launched cybersecurity awareness campaigns that doubled engagement year-over-year. • Streamlined technical messaging and led production of the “ModernAuth” video series, improving clarity while cutting runtime by two-thirds. • Collaborate with leadership on stakeholder messaging, crisis communications, and performance metrics reporting.

Education

• Illinois State University

  Master of Science (M.S.)

  2009 — 2010

• Illinois State University

  Bachelor of Science (B.S.)

  2003 — 2005