Jana King

Head of Customer Care- Siemens Service Delivery @Siemens

Johnson City, TN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2014 — Present

Head of Customer Care- Siemens Service Delivery @Siemens

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Responsible for financial oversight, operations management and working with our partners in implementing our Industry Customer Care strategies and new business into the Industry Customer Care Center.

EDUCATION

N/A

ETSU

BS Business Management, Communication

N/A

Virginia Intermont

Bachelor of Business Administration (BBA), Business Administration and Management, General

SKILLS

TelecommunicationsProgram ManagementManufacturingBusiness Process ImprovementContact CentersStrategic PlanningProcess ImprovementMicrosoft OfficeSalesCross-Functional Team LeadershipProject ManagementCustomer ServiceAccount ManagementChange ManagementCall CentersBusiness DevelopmentProject PlanningLeadershipVendor ManagementManagementTeam BuildingCustomer SatisfactionTeam LeadershipOperations Management

ABOUT JANA KING

Experienced Head Of Customer Care with a demonstrated history of working in Human Resource Management, Operations Management, Customer Service, Sales, Business Development, and Strategic Planning. Strong operations professional with a Bachelor of Business Administration (BBA) focused in Business Administration and Management, General from Virginia Intermont.

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Jana King — Head of Customer Care- Siemens Service Delivery at Siemens in Johnson City, TN, US | Unifers