Jana H.
Shop Manager @Boulder Shack Climbing Gym
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WORK HISTORY
Shop Manager @Boulder Shack Climbing Gym
Southampton, GB
Revamped and streamlined the product database by correcting categories, updating stock levels, and removing outdated listings, ensuring accuracy and efficiency.• Redesigned the shop layout to improve customer experience, improve product visibility, and maximise display space.• Expanded the product range with a focus on independent and UK-based retailers, aligning with community and sustainability values.• Managed merchandise selection• Organised and maintained the stockroom for easier access and efficient restocking, improving day-to-day operations.• Initiated and managed climbing shoe demo events, increasing customer engagement and product trial opportunities.• Maintained clear communication with the wider team on product knowledge and sales procedures, supporting consistent service and team confidence.
EDUCATION
University of Southampton
Master of Research, Advanced Biological Sciences
University of Southampton
Master of Research - MRes, Biomedical Sciences
University of Southampton
Master of Philosophy - MPhil, Biological and Biomedical Sciences
Island Innovation VI Form Campus
A Levels (Physics, Chemistry, Maths, Further Maths, Classics, German)
Le Wagon
Bootcamp, Data Analytics
University of Cambridge
Natural Sciences, Pathology
ABOUT JANA H.
Biomedical sciences postgraduate with training in data analysis and experience managing researchprojects with multiple deadlines. Skilled in organising complex information, producing structuredreports, and analysing data to support decision-making. Able to communicate and collaborate withcolleagues and stakeholders at different levels and maintain accurate and up-to-date projectdocumentation and databases. Proactive learner motivated by opportunities to expand anddevelop my skill set.
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