Jan Richards
Manager, Customer Experience Strategy, Presto @Metrolinx
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2019 — Present
Manager, Customer Experience Strategy, Presto @Metrolinx
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CA
EDUCATION
1998 — 2000
University of Toronto
M.Sc.
1993 — 1997
University of Toronto
B.Sc.
SKILLS
Open SourceInteraction DesignWeb Project ManagementSoftware Project ManagementAccessibilityHuman Computer InteractionXhtmlUser-Centered DesignUser InterfaceWeb 2.0User Interface DesignUsability EngineeringSoftware DevelopmentHtml 5UsabilityW3cWeb DevelopmentMobile ApplicationsHtml5Information ArchitectureHtmlCssUsability TestingWeb ApplicationsWeb StandardsUser Experience
ABOUT JAN RICHARDS
Specialties: customer experience and digital accessibility in transit payment.
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