Jamie Sherman

User Research Leader

Role
Principal Ux Researcher at Esri
Location
Portland, OR, US
LinkedIn followers
500 followers
Research & DevelopmentView LinkedIn profile

About Jamie Sherman

User research leader with 12+ years leading global research programs that shape strategic product and business decisions. Deep expertise in mixed-methods research, combining advanced survey design, foresight, and ethnographic research to turn ambiguous spaces into structured strategic insights that drive data informed decisions.Currently at Esri building and scaling product research. I coach 9+ designers and lead research across 10+ developer teams. Previous I worked at Intel (9 years, 12 patents in emerging tech, GM-level strategic work), Netflix (enterprise workflow tools for creative executives), Atlassian (enterprise analytics). Looking for: Research leadership role tackling hard problems in AI, trust & safety, emerging tech, or tech policy. If you\'re working on something genuinely novel and need someone who brings clarity to complexity, let\'s talk.

Experience

  1. Principal Ux Researcher

    Esri

    Jan 2023 — Present

    Multi-Quarter AI Research: Led foundational mixed-methods research (in-depth interviews + survey) on generative AI use cases and user trust models, creating dedicated AI research function and reshaping product roadmap- AI Evaluation Frameworks: Established evaluation frameworks for AI experience quality, partnering with ML teams to assess trust, adoption, and user value throughout development cycles- Technical User Research: Researched SQL and Python based GIS features and database workflows, translating technical user needs into product improvements- Research Mentorship: Coached and developed 9 designers on research execution, building user-centered design literacy and stakeholder buy-in across organization- Talent Development: Hired and managed research interns, guiding project work and career development- Scalable Systems: Built research practice from ground up, standardizing usability testing and UX metrics frameworks across 10+ teams

Education

  • Arizona State University

    Doctor of Law, Law

  • Princeton University

    January 2011 PhD, Cultural Anthropology

    2003 — 2011

  • New York University

    Master's degree, Gallatin School of Individualized Study

    1998 — 2003

Skills

  • User Research
  • Teaching
  • Design Research
  • Public Speaking
  • Mentoring
  • Theory
  • Report Writing
  • Management
  • Creative Visualization
  • Market Research
  • Editing
  • Project Management
  • Academic Writing
  • Lecturing
  • University Teaching
  • Courses
  • Analysis
  • Academic Advising
  • Writing
  • Higher Education
  • Qualitative Research
  • Student Affairs
  • Program Evaluation
  • Grant Writing
  • Social Media
  • Academic Administration
  • Research Design
  • Research
  • Strategic Planning
  • International Research
  • Nonprofits
  • Data Analysis
  • User Scenarios
  • Community Outreach
  • College Teaching
  • User Experience Testing
  • User Experience

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jamie Sherman — Principal Ux Researcher at Esri in Portland, OR, US | Unifers