Jamie Sherman
User Research Leader
- Role
- Principal Ux Researcher at Esri
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Jamie Sherman
User research leader with 12+ years leading global research programs that shape strategic product and business decisions. Deep expertise in mixed-methods research, combining advanced survey design, foresight, and ethnographic research to turn ambiguous spaces into structured strategic insights that drive data informed decisions.Currently at Esri building and scaling product research. I coach 9+ designers and lead research across 10+ developer teams. Previous I worked at Intel (9 years, 12 patents in emerging tech, GM-level strategic work), Netflix (enterprise workflow tools for creative executives), Atlassian (enterprise analytics). Looking for: Research leadership role tackling hard problems in AI, trust & safety, emerging tech, or tech policy. If you\'re working on something genuinely novel and need someone who brings clarity to complexity, let\'s talk.
Experience
Principal Ux Researcher
Jan 2023 — Present
Multi-Quarter AI Research: Led foundational mixed-methods research (in-depth interviews + survey) on generative AI use cases and user trust models, creating dedicated AI research function and reshaping product roadmap- AI Evaluation Frameworks: Established evaluation frameworks for AI experience quality, partnering with ML teams to assess trust, adoption, and user value throughout development cycles- Technical User Research: Researched SQL and Python based GIS features and database workflows, translating technical user needs into product improvements- Research Mentorship: Coached and developed 9 designers on research execution, building user-centered design literacy and stakeholder buy-in across organization- Talent Development: Hired and managed research interns, guiding project work and career development- Scalable Systems: Built research practice from ground up, standardizing usability testing and UX metrics frameworks across 10+ teams
Education
Arizona State University
Doctor of Law, Law
Princeton University
January 2011 PhD, Cultural Anthropology
2003 — 2011
New York University
Master's degree, Gallatin School of Individualized Study
1998 — 2003
Skills
- User Research
- Teaching
- Design Research
- Public Speaking
- Mentoring
- Theory
- Report Writing
- Management
- Creative Visualization
- Market Research
- Editing
- Project Management
- Academic Writing
- Lecturing
- University Teaching
- Courses
- Analysis
- Academic Advising
- Writing
- Higher Education
- Qualitative Research
- Student Affairs
- Program Evaluation
- Grant Writing
- Social Media
- Academic Administration
- Research Design
- Research
- Strategic Planning
- International Research
- Nonprofits
- Data Analysis
- User Scenarios
- Community Outreach
- College Teaching
- User Experience Testing
- User Experience
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