Venkat Jammula
Director of Engineering | Global Technology Leader | Cloud-Native & AI-Driven Platforms | Scaling Engineering Organizations
- Role
- Director of Engineering at Rakuten
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Venkat Jammula
Strategic Technology Leader with 25+ years of global experience in building large-scale platforms, driving digital transformation, and scaling engineering organizations across eCommerce, FinTech, AdTech, Logistics, Entertainment & Media. Proven track record of delivering multi-million-dollar platforms, cloud-native architectures, and AI-powered solutions that enhance customer experience, optimize infrastructure costs, and accelerate business growth. 15+ years of engineering leadership: Scaled and managed global teams of 100+ technologists across product development, platform engineering, and DevOps/SRE functions. Organizational Builder: Established and mentored EMs, SEMs, and Associate Directors to strengthen leadership depth and ensure succession readiness. Cross-Functional Leadership: Directed frontend, backend, mobile, QA (manual + automation), SRE/DevOps, and product management teams, aligning execution with business outcomes and accelerating time-to-market Platform Innovation: Spearheaded the end-to-end delivery of 6+ enterprise-grade, high-performance platforms, including AI-powered customer engagement solutions for Rakuten’s Tickets, Music, Kobo and Magazine platforms. Business Impact: Launched global products generating hundreds of millions in additional revenue while driving 70M JPY in infrastructure cost savings through cloud-native adoption, automation, and SRE principles. Trusted Global Partner: Experienced in influencing senior stakeholders in complex, matrixed environments and driving cross-product collaborations at scale.
Experience
Director of Engineering
Nov 2016 — Present
Driving large-scale engineering initiatives across Rakuten’s eCommerce, FinTech, and Media platforms. Leading distributed teams of 100+ engineers, product managers, and DevOps professionals to build and scale global consumer products that serve millions of users.* Built & launched 6 go-to-market platforms from scratch * Championed observability, reliability, and resilience (3R) principles, improving uptime and cutting infrastructure costs by 70M JPY in 18 months * Accelerated test automation across API, Web, and Mobile (iOS/Android), integrating AI-driven test optimization to reduce QA efforts by ~35%* Introduced AI-based capabilities such as Smart Notifications and AI-powered Recap/Summarization for Rakuten Audible and Media apps * Scaled Agile adoption across Entertainment & Media divisions — implemented Agile KPIs and OKRs, boosting delivery predictability and team velocity by 8–15%* Led cross-functional teams across engineering, product, QA, DevOps, and program management — fostering a culture of innovation, accountability, and continuous improvement.
Education
RV College Of Engineering
BE, Computer Science
1994 — 1998
Nalanda Jr College
Intermediate, MPC
1992 — 1994
MAV School, Berhampur
10th
1982 — 1992
Skills
- Web Services
- Spring
- Hibernate
- Tomcat
- Soa
- Servlets
- Xml
- Application Architecture
- Java Enterprise Edition
- Agile Methodologies
- Junit
- Microsoft Sql Server
- Pmp
- Scrum
- E-Commerce
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