Jamie Rice

About Jamie Rice

Core Qualifications• IT Project and Program Management: 20+ years in IT with 15 in project management roles leading teams of 30+ people through enterprise-wide projects, including application development and integration and largescale data and user migrations• Regulatory Remediation & MRA Management: Orchestrating complex technology programs to address Matters Requiring Attention (MRAs), ensuring enterprise-wide compliance with federal banking regulations and internal audit standards• Business IT Strategy: Skilled at evaluating business needs from an IT perspective and developing strategies and plans that utilize technical solutions to solve operational problems and support organizational goals• Software Development Lifecycle (SDLC): Highly knowledgeable of the processes and best practices needed to design, develop, test, integrate, and support purpose-driven applications• Disaster Recovery: Experience writing, implementing, and testing disaster recovery plans for large corporations with global workforces, including all necessary documentation and training• Enterprise Architecture and Infrastructure Management: Adept at supporting, troubleshooting, and designing improvements for enterprise systems and infrastructure with 30K+ users• Team Building and Development: Capable of leading diverse onsite and remote teams with a leadership philosophy centered around individual development

Experience

1. Vice President - Senior Program Manager

   PNC

   Jul 2023 — Present · Pittsburgh, PA, US

   Enterprise Program Leadership: Directing high-impact IT programs focused on the management and banking regulatory projects specifically to address technology-related MRAs (Matters Requiring Attention) • Financial & Risk Governance: Managing program budgeting, resource allocation, and application risk avoidance to meet strict financial industry security standards. • Stakeholder Strategy: Serving as a technical and business landscape expert, focusing on strategic thinking and operational excellence to support organizational goals

Education

• University of Phoenix

  B.S, Business Administration, Management and Operations

• Kent State University

  Master of Business Administration (MBA), Business Administration

Skills

• Dns
• Project Planning
• Process Implementation
• Customer Support
• Cisco Technologies
• Technical Support
• Business Analysis
• Team Leadership
• Management
• Support Management
• Process Improvement
• Account Management
• Testing
• Network Administration
• Project Management
• Software Documentation
• Troubleshooting
• Networking
• Quality Assurance