Jamie Vail

About Jamie Vail

As a Senior Principal Project Manager with an MBA, PMP certification, and a background in systems engineering, I thrive at the intersection of strategy, execution, and cross-functional collaboration. Over the past 7+ years, I’ve led global programs across the tech and aerospace sectors delivering enterprise client launches, high-stakes software integrations, and operational transformations that drive measurable results. I bring a hands-on, people-first leadership style to every initiative. Whether standing up new sites across international markets or guiding executive stakeholders through complex change, I focus on alignment, impact, and long-term scalability. I’ve led teams of up to 20, managed portfolios of simultaneous projects, and championed process improvement initiatives that increased efficiency and engagement.I’m passionate about turning ambiguity into action, mentoring future leaders, and building project cultures where strategy and execution go hand in hand.

Experience

1. Senior Principal Project Manager

   TTEC

   Feb 2023 — Present

   Lead 5+ concurrent enterprise-level initiatives across 4 global regions, including client launches, site stand-ups, and complex software integrations.Direct program delivery strategy, aligning cross-functional teams to corporate objectives while managing scope, risks, and KPIs.Provide high-level strategic guidance to executive leadership, ensuring alignment of project objectives with broader corporate goals.Drive continuous improvement initiatives and mentor emerging project leaders, fostering organizational capability.Architect of a successful PMP preparation program, ensuring peers are well-equipped for PMP certification by conducting training sessions, providing insights into exam strategies, best practices, and in-depth coverage of PMP exam content

Education

• University of Arizona, Eller College of Management

  Master of Business Administration - MBA, Management Information Systems, General

• University of Arizona

  Bachelor of Science - BS, Systems Engineering

  2013 — 2018

Skills

• Public Speaking
• English
• Event Planning
• Powerpoint
• Microsoft Excel
• Teamwork
• Compromise Agreements
• Data Analysis
• Microsoft Office
• Project Managment
• Customer Service
• Research
• Leadership
• Social Media
• Networking
• Management
• Organization
• Microsoft Word