Jamie Schnitzer
Customer Experience | Store Manager
- Role
- Sales and Customer Service Manager at Macy's
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Sales and Customer Service Manager
Aug 2024 — Present · Manhasset, NY, US
Responsible for overseeing Ready to Wear business with a focus on Intimates, Classic Sportswear and Special Sizes- People leader for 20-25 colleagues; responsible for hiring, training, developing talent, performance management and ensuring the team is meeting or exceeding company expectations- Responsible for driving and improving Star Rewards, Credit and Customer Experience performance; MIC’s in Customer Experience, Events & Hospitality- Manage selling support, stockroom, merchandising and marketing within assigned departments.
Education
University at Buffalo
Bachelor's Degree, Psychology
2010 — 2014
Skills
- Customer Experience
- Recruiting
- Sales
- Management
- Cross-Functional Team Leadership
- Loss Prevention
- Coaching
- Sales Leadership Training
- Leadership
- Customer Service
- Fashion
- Employee Training
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