Jamie Nguyen

Role
Commercial Account Manager at Grainger
Location
Atlanta, GA, US
LinkedIn followers
500 followers

About Jamie Nguyen

Ambitious and energized Business Professional with an insatiable desire to learn and…

Experience

  1. Commercial Account Manager

    Grainger

    Mar 2020 — Present

    B2B consultative value-based sales of contracts, products, services, and solutions. Currently serving the commercial segment. Core Accounts: FedEx, UPS, Amazon, CBRE, ChickFilA, Vanderlande. Driving profitable growth in complex accounts over prior year goals by driving initiatives through cross functional teams, building stronger relationships, expanding contacts, identifying customer pain points and partnering with suppliers to position the right value offering solutions to be a trusted business partner. Engage at C-Level to facilitate Quarterly Business Reviews (QBR), review Key Performance Indicators (KPI), Data Analytics, Monthly Forecasting, pre-call planning, discovery meetings, quotas and sales goals to increase closing ratio, daily run rate, account pipeline penetration and annual revenue. Positively impact the customer’s business by reducing complexity, increasing productivity, and ensuring compliance through consulting engagements that consolidate suppliers, reduce risk, and prevent loss. Implemented a category expansion for the district prior to regional roll-out. Facilitated training to groups of over 100+ technicians for new programs and technology usage adoption. District Team Mentor for new hires onboarding to coach and develop on a fast track. Team Lead/Subject Matter Expert (SME) Coach for CRM Platform and Teams Host product, technology and e-Commerce demos for e-Procurement and web platform as well as the utilization of the Grainger Mobile App to streamline the purchasing/invoicing experience. Technology currently using: SAP, Maximo, Salesforce Lighting and 360, Microsoft 365, One-Drive, Microsoft Teams, Tableau Reader, BI Analytics

Skills

  • Microsoft Word
  • Social Networking
  • Marketing Strategy
  • Facebook
  • Customer Service
  • Marketing Management
  • Statistical Data Analysis
  • Time Management
  • Public Speaking
  • Event Planning
  • Leadership
  • Cpr Certified
  • Social Media
  • Research
  • Communication
  • Microsoft Office
  • Microsoft Powerpoint
  • Teamwork
  • Powerpoint
  • Spss
  • Cross-Functional Team Leadership
  • Microsoft Excel
  • Accounting

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Jamie Nguyen — Commercial Account Manager at Grainger in Atlanta, GA, US | Unifers