Jamie P.
2nd Line IT Support Engineer @Surf Tech It Ltd
Kidderminster, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2025 — Present
2nd Line IT Support Engineer @Surf Tech It Ltd
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Stourport-On-Severn, GB
In this role, I administered and monitored infrastructure while supporting business continuity and security. Leading server installs and remote troubleshooting, I use Kaseya/Datto stack. Additionally, I secured VOIP communications (3CX) and implemented patch management protocols.
SKILLS
Customer Service ManagementTrack MaintanaceTroubleshootingRouter ConfigurationRouter MaintananceComputer HardwarePs3 SupportTechnical SupportWindows FirewallSmartphonesPc InstallationActive DirectoryTv ConfigurationVirus RemovalConsultingTrainingMicrosoft OfficeSalesBlackberry SupportXbox 360 SupportNetworkingTeamworkSoftware DocumentationSocial MediaLaptopsFinal Cut ProHelp Desk SupportServersProject ManagementBlackberryTrack ConstructionCustomer ServiceIT ConsultingServer ManagementAccount ManagementIT SolutionsSoftware InstallationSystem AdministrationAccessIphone Support
ABOUT JAMIE P.
Curiosity drives my approach to cyber security, not just finding vulnerabilities, but…
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