Jamie Risolo
Team Lead
- Role
- Team Lead at Healthfirst
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jamie Risolo
Operations and team support leader with 9+ years of experience coordinating workflows…
Experience
Team Lead
Feb 2016 — Present · New York, NY, US
Manages a team of specialists, with responsibility for goal and productivity management, coaching and counseling, performance management and other leadership responsibilities as assigned. Delivers training to employees as needed and ensures new hires are on-boarded and trained accordingly. Ensures Non-Clinical Staff expedite timely requests for information or case acknowledgement letters to meet compliance and productivity goals. Understands HF’s internal health plans policies and procedures to frame decisions. Interpret regulations and policies as needed. Makes critical decisions in support of the business as needed. Manage all duties within regulatory timeframes. Communicate effectively to hand-off and pick-up work from colleaguesAdditional duties as assigned.
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