Jamie Fritz
Building structure within chaos to create sustainability and growth.
- Role
- Supervisor Human Resources Operations at Graybar
- Location
- Florissant, MO, US
- LinkedIn followers
- 500 followers
About Jamie Fritz
Individual with a demonstrated skill for building policy & procedures coupled with…
Experience
Supervisor Human Resources Operations
Dec 2022 — Present · Maryland Heights, MO, US
Lead daily operations across Total Rewards, Recruiting Coordinator, and Leave of Absence programs, driving process improvements, ensuring compliance, and enhancing cross-functional collaboration.Total Rewards:Cross-train benefit coordinators in emergency protocols to improve agility and consistency. Resolve vendor service gaps to reduce errors and improve delivery. Streamline Pension, PRSB, QDRO, and QMSCO processes for long-term efficiency. Document previously untracked audit tasks to bring structure to workflows. Reconfigure file feeds and systems to reduce audit triggers and ticket volume.Recruiting Coordinator Operations:Develop training manuals and onboarding programs to improve performance and compliance. Simplify post-accident and reasonable suspicion testing procedures. Maintain SOPs aligned with local regulations. Enhance team proficiency in Equifax systems and identify automation opportunities to improve efficiency.Leave of Absence Management:Address vendor performance issues and lead corrective actions. Build workflows for arrears, billing, return-to-work, and LTD offsets. Rewrite outdated training manuals and develop SOPs to reduce recurring inquiries. Resolve process gaps and configuration issues, lowering error rates and ticket volume.
Education
Lindenwood University
BS, Psychology
2001 — 2007
Lindenwood University
Master of Business Administration - MBA, Organizational Leadership
Lindenwood University
Master of Business Administration - MBA, Human Resources Management and Services
Lindenwood University
BA, Theater
2001 — 2007
Skills
- Career Development
- Leadership Development
- Adult Education
- Community Outreach
- Microsoft Office
- Research
- Event Management
- Marketing
- Microsoft Word
- Coaching
- Team Building
- Interviews
- Training
- Organizational Development
- Curriculum Design
- Process Improvement
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