Jamie Hennen

About Jamie Hennen

Proven executive, project management, and engineering experience spanning 20+ years.…

Experience

1. Director of Business Operations

   Tyler Technologies

   Feb 2020 — Present

   Working directly with Executive Leadership Teams to drive the adoption of industry best practices, and reporting on how the technology organization is operating. Play a pivotal role in transforming behaviors while identifying and managing IT risks in a cost effective way. Developed tools and strategies to enable best-in-class delivery and planning services, best practices, reporting capabilities, governance and continuous improvements. Challenging the status quo, leading and influencing diverse teams and facilitating collaboration across all business units. Managing the ServiceNow implementation and development with a focus on ITIL best practices. Identified opportunities to continually improve and streamline how we operate establishing standards and common frameworks, promoting best practices. Managing vendor relationships across multiple IT Infrastructure and Cloud partnerships (AWS, Azure).

Education

• South Dakota State University

  BS, Computer Science

  1993 — 1997

Skills

• Pmo
• Agile Methodologies
• Resource Management
• Data Warehousing
• Sharepoint Designer
• Linux
• Agile Project Management
• Enterprise Software
• Business Intelligence
• Daptiv Ppm
• Vendor Management
• Web Development
• Software Project Management
• Sql
• Certified Scrum Master Csm
• Pmp
• Project Portfolio Management
• Program Management
• Kanban
• Oracle
• Sharepoint
• Scrum
• Subversion
• Xp
• Cloud Computing
• Visio
• Database Design
• Business Analysis
• Software Development
• Requirements Analysis
• Enterprise Architecture
• Solution Architecture
• Javascript
• Agile
• Web Applications
• Cognos
• Sdlc
• Integration