Jamie Calkins
Senior Manager, Order Operations & Monetization @Dbt Labs
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WORK HISTORY
Senior Manager, Order Operations & Monetization @Dbt Labs
Promoted to Senior Manager, owning Order Management and Product Operations for New Product Introduction (NPI), leading cross-functional projects and preparing executive-level materials for review and approval.Drive global Quote-to-Cash operations, optimizing processes, implementing SFDC automation, and ensuring scalable growth, billing accuracy, and compliance, contributing to the business reaching $150M ARR.Partner with Revenue/Sales, Operations, Legal, and Finance to align commercial processes, streamline workflows, and deliver data-driven insights to executive leadership.
EDUCATION
Heidelberg University
Master's, Business & Entrepreneurship
Heidelberg University
Bachelor's, Business & Accounting
SKILLS
ABOUT JAMIE CALKINS
With over a decade of professional experience, I specialize in Quote-to-Cash operations, process design, and collections management. As the Senior Manager of Order Operations & Monetization at dbt Labs, I am committed to optimizing operational efficiency and driving scalable growth. I take pride in aligning cross-functional teams to ensure billing accuracy, compliance, and the seamless execution of commercial processes. My goal is to contribute to dbt Labs by fostering data-driven decision-making and developing innovative solutions that support the company\'s mission and continued success. At dbt Labs, I lead global Order Management operations and oversee product operations for New Product Introduction (NPI). I have successfully implemented Salesforce automation to streamline processes and reduce manual tasks, enabling accurate billing and compliance. Collaborating with Revenue, Sales, Operations, Legal, and Finance teams, I focus on delivering strategic insights to executive leadership, all while supporting the organization’s growth and its achievement from to ~$150M ARR.
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